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About iKnowledge

The iKnowledge Philosophy
Our philosophy is simple, we strive to deliver proven managed Internet services that our customers want and need. What makes us different is our approach. We recognize that there is no "Silver Bullet" and that each customer's hosting solution will be unique. We also recognize that it is impossible for any one Service Provider to effectively deliver the range of services that iKnowledge Provides. Therefore, we have developed technology and service partnerships with niche Service Providers who have the best product, not the greatest market share. We have evaluated and will continue to evaluate existing and new Internet services to provide our customers with proven options.

iKnowledge is a brand and separate company within infraHOST Managed Services. infraHOST is a privately held company in the State of Pennsylvania and does NOT rely on Venture Capitalist Funding to provide our customers with managed Internet services. Because of this we retain all decision making capabilities and manage our growth at a profitable rate. What this means for our Customers is that we will never compromise the integrity of our personal relationships and that we are fiscally sound. Most importantly we are committed to developing trust with each one of our customers individually.

We look forward to the potential of doing business with you and encourage you to contact us with any questions or suggestions.

Sincerely,

Jeremy Ganse
Founder and Vice President
iKnowledge
An infraHOST Company

Technical Support
We provide Free Tier I Technical Support 24 hours a day, 7 days a week via Telephone, E-mail and our Online Support Form. Support Requests will be escalated based upon the severity of the issue and the Support Plan of the Customer.
    Call us 1.717.427.1736
    Use the Online Support Form
    E-mail us support@iKnowledge.net

Sales Support
Our Sales Department is available 24 hours a day, 7 days a week for more information on our Services or to place your order.
    Call us 1.717.427.1736
    Use the Online Support Form
    E-mail us sales@iKnowledge.net

Partner Programs
We have a comprehensive Partner Program that is beneficial for Affiliates, Resellers and Vendors. If you are interested in learning more about Partnering with iKnowledge please contact us today.
    Use the Online Support Form
    E-mail us partners@iKnowledge.net

Billing Support
Our Billing Department is available 24 hours a day, 7 days a week to assist you with your payment options or billing questions.
    Call us 1.717.427.1736
    Use the Online Support Form
    E-mail us billing@iKnowledge.net

Abuse and Security
    Use the Online Support Form
    E-mail us abuse@iKnowledge.net

Company Information
Main 1.717.427.1736 (US and International)
Facsimile 1.717.427.1565

iKnowledge
An infraHOST Company
218B W. Main Street
Leola, PA 17540
USA

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