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Acceptable Usage Policy

This is iKnowledge's, An infraHOST Company Acceptable Usage Policy. Every Customer is subject to this Acceptable Usage Policy, and by virtue of using iKnowledge's services, network, and/or systems (collectively "Services") agrees to be bound by this Acceptable Usage Policy. iKnowledge will revise this Acceptable Usage Policy from time to time. A Customer's use of the Services after revisions to the Acceptable Usage Policy are posted on iKnowledge's website at www.iknowledge.net, will constitute such person's acceptance of any changes or additions to the Acceptable Usage Policy.

Customers violate this Acceptable Usage Policy when they (or their affiliates or customers) engage in the following prohibited activities.

Violations of Intellectual Property Rights
Spamming
Forging of Headers
Internet Viruses, Worms, Trojan Horses, or Other Destructive Activities
Illegal or Unauthorized Access to Other Computers or Networks ("Hacking")
Export Control Violations
Child Pornography
Other Illegal Activities
Obscene Speech or Materials, Defamatory or Abusive Language
Reseller Provisions
Other Activities
Policy Violation

Violations of Intellectual Property Rights
Engaging in any activity that infringes or misappropriates the intellectual property rights of others, including rights of privacy, rights of publicity or other personal rights is prohibited. iKnowledge is required by law to remove or block access to customer content appearing on or through the Services upon receipt of a proper notice of copyright infringement. It is also iKnowledge's policy to terminate the privileges of customers who commit repeat violations of copyright laws.

Spamming
Sending unsolicited bulk and/or commercial messages over the Internet (known as "spamming"), whether or not it overloads the Services or disrupts service to iKnowledge's Customers, is prohibited. Also, maintaining an open SMTP relay is prohibited. iKnowledge reserves the discretion to determine from all of the evidence whether the email recipients were from an "opt-in" email list.

Forging of Headers
Forging, misrepresenting, omitting, or deleting message headers, return mailing information and/or Internet protocol addresses to mask the originator of a message is prohibited.

Internet Viruses, Worms, Trojan Horses, or Other Destructive Activities
Distributing information regarding the creation of or sending Internet viruses, worms or Trojan horses, or for pinging, flooding or mail bombing, or engaging in denial of service attacks is prohibited. It is also prohibited for any Customer to engage in activities that disrupt the use of or interfere with, the ability of others to effectively use the network or any connected network, system, service or equipment.

Illegal or Unauthorized Access to Other Computers or Networks ("Hacking")
Illegally or without authorization, accessing computers, accounts or networks belonging to another party, penetrating or attempting to penetrate security measures, port scans, stealth scans, and other information gathering activity.

Export Control Violations
The exportation of encryption software outside of the United States and/or violations of United States law relating to the exportation of software is prohibited.

Child Pornography
iKnowledge will cooperate fully with any criminal investigation into a Customer's violation of the Child Protection Act of 1984 concerning child pornography. Customers are ultimately responsible for the actions of their clients over the iKnowledge network, and will be liable for illegal material posted by their clients.

According to the Child Protection Act, child pornography includes photographs, films, video or any other type of visual presentation that shows a person who is or is depicted as being under the age of eighteen years and is engaged in or is depicted as engaged in explicit sexual activity, or the dominant characteristic of which is the depiction, for a sexual purpose, of a sexual organ or the anal region of a person under the age of eighteen years or any written material or visual representation that advocates or counsels sexual activity with a person under the age of eighteen years.

Other Illegal Activities
Engaging in any activities that are determined by iKnowledge to be illegal is prohibited. Such illegal activities include, but are not limited to, storing, posting, displaying, transmitting or otherwise making available ponzi or pyramid schemes, fraudulently charging credit cards or displaying credit card information of third parties without their consent, and failure to comply with applicable on-line privacy laws.

Obscene Speech or Materials, Defamatory or Abusive Language
Use of the Services to store, post, transmit, display or otherwise make available obscene, defamatory, harassing, abusive or threatening language is prohibited.

Reseller Provisions
iKnowledge may offer reseller programs, which will permit Customers to resell certain iKnowledge products and services, and be eligible for certain, discounts, services and other promotions. A Customer that participates in a reseller program is referred to herein as a "Reseller". To be eligible to participate in a reseller program, the Reseller may be required to meet certain requirements as provided in such reseller program

As a Reseller, you are iKnowledge's Customer. A Reseller shall be deemed, and is the "Customer" for all purposes under this Acceptable Usage Policy. When you resell the Services, the purchaser of those resold services becomes your customer (a "Reseller Customer"). A Reseller Customer is not a Customer of iKnowledge, and iKnowledge will not support any Reseller Customer. A Reseller shall take all necessary measures to preclude iKnowledge from being made a party to any agreement with any Reseller Customer. A Reseller shall be solely responsible for compliance with any regulations governing the export of the Services (or any portion thereof). A Reseller shall also be responsible for the compliance of said Reseller Customers to this Acceptable Usage Policy.

Other Activities
Engaging in any activity that disrupts, interferes with or is harmful to or threatens to disrupt, interfere with, or be harmful to the Services, iKnowledge's business, operations, reputation, goodwill, customers and/or customer relations, or the ability of iKnowledge's customers to effectively use the Services is prohibited.

iKnowledge may disclose any information in its possession, including, without limitation, information about Customers, internet transmissions and website activity in order to comply with a court order, subpoena, summons, discovery request, warrant, statute, regulation or governmental request. iKnowledge has no obligation to notify any person, including the Customer about whom information is sought, that iKnowledge has provided the information.

Policy Violation
If an account is used unlawfully or is in violation of the user policy, iKnowledge reserves the right to terminate the account without notice and without refunds. Files that violate the Acceptable Usage Policy are subject to deletion without notice. Clients violating the Acceptable Usage Policy will be held responsible for damages to iKnowledge, including but not limited to, iKnowledge systems, servers, connectivity, reputation, business, service, network, operations or equipment and may be assessed a $500 clean-up fee. Determining what constitutes a policy violation is the sole discretion of iKnowledge.

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